Privacy Policy
How Fixora Restorations collects, uses and protects your personal information.
Fixora Restorations ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains what we collect, why, and how we handle it.
What we collect
When you contact us or request a quote, we may collect your name, phone number, email address, property/service details and any information you choose to include in your message.
How we use it
- To respond to your enquiry and provide a quote or service.
- To arrange and carry out restoration work.
- To communicate with you and, where relevant, your insurer.
- To improve our website and services.
Sharing
We do not sell your personal information. We may share it with team members, sub-contractors, or your insurer only as needed to deliver the service you have requested, and where required by law.
Storage & security
We take reasonable steps to keep your information secure and to retain it only as long as necessary for the purposes above or as required by law.
Your rights
You may request access to, or correction of, the personal information we hold about you. To do so, contact us using the details below.
Cookies & analytics
Our website uses cookies and Google Analytics to understand how visitors use the site. This data is aggregated and does not personally identify you. You can disable cookies in your browser settings.
Contact
Questions about this policy? Email info@fixora.co.nz or call +64 22 458 1235.
Last updated: 2026. This is a general template — please have it reviewed to match your business practices.