What to do in the first hour after a flood
Flood · 10 July 2026
When water floods your home or business, the first hour matters more than any other. Acting quickly can be the difference between a quick dry-out and a major structural repair.
Stay safe first
Turn off the power at the mains before entering any flooded area, and avoid contact with water that may be contaminated. If in doubt, wait for a professional.
Stop the source
If it's a burst pipe, shut off the water supply. For external flooding, focus on protecting people and valuables rather than the water itself.
Call for help early
The sooner extraction and drying begins, the less permanent the damage. Our 24/7 team can be on site within hours, anywhere in New Zealand.
Need help now? Call +64 22 458 1235.